FAQ

all your

questions

and

more

WHY  ROBINTOLDME?

Because robin birds have always been there for me. Especially in hard times. Giving me hope whenever one appeared.

And „toldme“ because of my storytelling love.


HOW DOES ORDERING WORK?

  1. Fill out the order form
  2. Your will receive an email with all informations and I will ask you to send me a photo of your family. After I have received the photo, I will include the personal illustration to the design.
  3. You will get a PDF with the final draft before printing.


WHAT PAPERS WILL

BE USED?

All paper are choosen carefully looking for  quality and sustainability. Most cards are printed on Naturpapier FSC, Grasspapier or recycled Paper.



HOW LONG UNTIL I

GET MY ORDER?

You will receive your invoice via Email after

your order. After I receive your payment 

printing and shipping will take about 10-25 days depending on your oder.


WHY DOES IT TAKE SO LONG?

Most cards will be printed on demand –

that's why it takes a little longer, but

environmental friendly.



WHAT ARE THE SHIPPING

COSTS?

*shipping cost included in Austria

*shipping in EU 5€

*shipping outside EU 10€


PAYMENT

You will get your invoice with all

the Details via Email after your

order.




















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